Velvet Cross-Strap Heels
Delicate and airy, these heels reveal the foot with a light touch. Fine cross-straps at the front trace the foot elegantly, while the ankle strap offers a precise, feminine hold. A subtly curved heel lends a slender line while keeping a natural comfort — a light, sophisticated silhouette, made to flatter every movement.
- Velvet upper
- Fine crossed front straps
- Ankle strap with buckle
- Open toe
- Leather lining and insole
- Curved covered heel
- Anti-slip outsole finish
- Made in Italy
Fit
Sits true to size. If you're between sizes or prefer a little extra room, we suggest sizing up.
We offer free tracked shipping Australia-wide with Australia Post.
Every order is carefully prepared and dispatched within 48 hours.
Once your order ships, you'll receive an email with your tracking number so you can follow your parcel at any time.
Most orders arrive within 4–8 business days, depending on your state.
If your piece doesn't quite suit you, you're welcome to return it within 30 days of receiving your order — for a full refund or
exchange.
Before sending anything back, please reach out to our team. We'll guide you through the process and have your refund or exchange
sorted quickly.
Email: info@mercermelbourne.com
We're here to make returns as straightforward as the order itself.
Our team is here to help — before, during, or after your order.
Whether you have a question about sizing, a piece you're considering, or an order that's already on its way, we'll get back to you the same day, usually within a few hours.
Email: info@mercermelbourne.com
Hours: Monday to Saturday, 9am – 6pm AEST
You can also fill in our contact form.
At Mercer Melbourne, we believe in personal service — the same approach that's defined our Carlton boutique since 2009.
Pay with confidence at Mercer Melbourne.
We accept all major credit and debit cards, as well as Apple Pay and Google Pay.
All transactions are encrypted and secured.
Your details are never shared, sold, or stored on our end.
For over seventeen years, Mercer Melbourne has been a boutique known for quality, considered tailoring, and the kind of attention to detail you rarely find these days.
Now, we're opening our doors online — to share the same standards with the rest of Australia.
The boutique hasn't changed. Same pieces, same care, same family-run service. We've just made it easier for customers in Sydney, Perth, Brisbane, and everywhere in between to shop the way our Carlton regulars always have.
